Shipping Policy
Thank you for shopping with Gleam Layer.
Each product is made to order and carefully crafted specifically for every customer.
Processing Time
Orders are typically processed within 3–5 business days.
Custom or personalized orders may require additional production time depending on the design and order volume.
Shipping Time
Estimated shipping times may vary depending on your location:
Europe: 3–10 business days
United States & Canada: 5–15 business days
International: 7–20 business days
Please note that shipping delays caused by carriers, customs, holidays, or unforeseen circumstances are outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and order size.
Tracking Information
All orders are shipped with a fully trackable tracking number.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information and tracking link.
Shipping Carriers
Orders shipped to the United States are sent via UPS with full tracking information provided.
Orders shipped within Europe and to the rest of the world are sent through national postal services, depending on the destination country. For example, shipments may be handled by carriers such as CTT, Royal Mail, La Poste, Deutsche Post, USPS, or other local postal operators.
Customs & Import Taxes
Buyers are responsible for any customs duties, import taxes, or additional fees that may apply in their country.
Gleam Layer is not responsible for delays caused by customs processing.
Incorrect Address Information
Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us at within 24 hours of delivery confirmation.
We will do our best to assist you and find a suitable solution.